| Organisation Effectiveness
Applied Expertise offers tailor-made solutions developed for each client and circumstance.
Measuring and Managing Performance
Successful companies invariably have a Measurement and Performance Management process that incorporate three and now increasingly four basic principles:
- How the objectives of an individual relate to the core objectives of the company.
- How the objectives of the team relate to the core objectives of the company.
- How the objectives of an individual relate to the role which they perform.
- Increasingly how the objectives of an individual relate to the needs of their customers.
We can help your organisation set up the right objectives and measures for business or individual performance. This could be as simple as an independent audit of what you already do, or the creation of an entire performance management process. We can advise on specific techniques e.g. Balanced Scorecard.
Business Process Improvement
We help you to review your business processes, and then to improve them by eliminating waste, improving efficiency and effectiveness and ensure they support your company strategy.
We also help you define and evaluate your current organisational structure against agreed process changes. We bring specific tools such as process mapping and do the work as independent observers, or train and coach you and your staff on how to do it. We also bring knowledge of "generic" programmes such as ISO9000 and the Excellence Model so that our advice can support such initiatives.
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